Are Casinos Going to Close Again
Niagara Casinos COVID-19 Update
Safety Guidelines & Updates
Now OPEN!
In accordance with the Province of Ontario, equally of March one, 2022 proof of beingness fully vaccinated against COVID-19
will no longer be required to enter the casino flooring, indoor dining establishments and live entertainment venues.
Welcome Back to Fallsview! As part of the Government of Ontario's plan to gradually reduce public health measures, Fallsview Casino Resort and Casino Niagara are now open at 100% capacity.
Provincial wellness and rubber protocols will remain in issue to ensure that Fallsview remains safety to stay, safe to dine, and rubber to play!
For the latest updates, please continue to monitor our website and social media channels.
What are the hours?
Fallsview Casino Resort is open 24/7.
What entrances can be used for guests?
Guests are able to enter through all outside entrances and from the parking garage.
Will there exist chapters limits?
We are operating at 100% capacity in accord with Ontario public health guidelines.
Is the self-parking garage open up?
Yep, the cocky-parking garage remains open and parking rates will apply. Payment can be made by cash, credit or debit upon exit.
Parking levels ane and 2 from the Murray Hill entrance are bachelor to Ignite members and higher up. Arise and above members tin can as well park on level 3 from the Fallsview Boulevard archway. General parking is available on levels five and above. If you are not an Ignite member and higher up, or a Core fellow member who have received complimentary parking offers, you volition need to pay for parking before you leave. Parking rates volition fluctuate and rates will be adamant at the time of departure.
I am a Momentum member, do I still have to pay for parking?
Beginning January 31 at 8am, Ignite and in a higher place members, and Cadre members who have received complimentary parking offers tin swipe their Momentum card for free parking.
Can guests earn free parking?
Parking is free for Ignite members and above, and Core members who have received complimentary parking offers. All other customers are required to pay for parking. Rates volition fluctuate based on day of the calendar week. Core members are encouraged to log into their My Momentum account online to check their eligibility on gratuitous parking offers.
What almost capacity in the Galleria?
The Galleria is open up for in-person shopping at 100% chapters. For store hours please see our Galleria listings here.
Is Valet open?
Valet service is unavailable until farther observe.
Tin I pay with Greenbacks in the casino?
Greenbacks is accepted in the casino, just to increase safety, nosotros're encouraging contactless methods of payment (tapping credit or debit cards) instead of cash.
Is the PlaySmart Heart open up?
Niagara Casinos has an ongoing delivery to responsible gambling. The PlaySmart Heart will be open with the same health and safety requirements as the residuum of the belongings.
Will buses be running?
Our Safeway bus program is now available. To book your trip visit www.safewaytours.net or phone call 416-593-0593.
Will I need to provide proof of COVID-19 vaccination to enter?
In accordance with the Province of Ontario, every bit of March i, 2022 proof of existence fully vaccinated against COVID-xix will no longer be required to enter the casino flooring, indoor dining establishments and live entertainment venues.
What Wellness & Safety Precautions should I wait to see when I return?
- Face coverings are required to be worn on the gaming floor, in the Galleria, and during alive entertainment.
- Enhanced cleaning procedures across property
- Like shooting fish in a barrel access to hand sanitizer and sanitizing wipes
- Additional signage to remind guests and associates of health and safety protocols
What are my responsibilities when visiting?
- Stay dwelling if you are not feeling well
- Information technology is encouraged not to congregate around tables and machines
- Habiliment a face up mask or confront covering
- Cover your mouth & nose when sneezing or coughing. If you apply a tissue, put it in the garbage and launder your hands or use mitt sanitizer correct away
- Wash your easily often for at least 20 seconds with soap and water or use alcohol-based hand sanitizer. Avert touching your eyes, nose and mouth with unwashed hands
Practise I need a face mask or covering?
Yes, face up masks or coverings are mandatory while visiting our properties. Yous will be asked to temporarily remove your face up covering safely for identification purposes as you enter the gaming floor.
What if I have a medical reason and cannot wear a mask?
If you have a medical status that restricts you from wearing a mask, nosotros kindly inquire that you reschedule your visit for your own safety and that of our other guests and assembly. Masks volition be mandatory for all guests inbound the gaming flooring.
What if a guest seems to be exhibiting symptoms?
If a invitee begins to exhibit symptoms of COVID-19 while on the property, Security will exist notified immediately and they will be isolated until they tin can safely go out, and the local public wellness authorities will be notified.
What happens if in that location is a positive COVID-xix case confirmed on holding?
If a positive COVID-19 instance is confirmed on property, enhanced disinfection procedures will occur, and Niagara Casinos will follow all recommended directives and deportment by Ontario Public Wellness and Niagara Region Public Health and Emergency Services.
Where can I larn more than well-nigh the Momentum Program?
The Momentum Desk and VIP Services Desk at Fallsview are ready to help you with all of your Momentum questions.
Why did you change the rewards plan from Players Reward Club to Momentum?
Equally new members to the Mohegan Gaming & Entertainment family, we wanted to offer yous a program that offers a more personalized experience while you plan your trip and visit our backdrop. Momentum offers y'all more choices so that you can blueprint your visit with us based on your individual interests. Mohegan Gaming and Amusement'south reward program Momentum has won numerous awards and offers you more flexibility and choice for your rewards. Therefore, it is a great fit for us!
What happens to my Players Advantage Club membership?
Your PAC membership and card number will automatically transfer over to Momentum.
What happens with my PAC carte du jour?
Y'all can continue to apply your PAC bill of fare, equally it volition continue to work in the slot machines and at Table Games. You are not required to get a new card, simply you are able to get a new Momentum carte printed at the Momentum Desks (formerly the Players Advantage Club) or VIP Services Desk at Fallsview Casino Resort.
Why isn't my PAC menu working?
If you lot are having any issues with your PAC card, please visit the Momentum Desk and i of our associates volition be able to assist you.
What is happening with my cards status?
Your condition carte at re-opening on January 31 will continue to be the same until September thirty. It will not exist lowered. Status Points will be reset to zilch on April 1, 2022, but you volition stay within your same card type. If you earn Status Points that authorize you for a higher menu type before April 1, 2022, you lot volition move upwards into a new bill of fare level when y'all earn additional status points and that card type volition be extended after April 1, 2022. Qualifying periods are April 1 September 30 and Oct 1 – March 31. To view Momentum benefits, visit our overview.
What is happening with gaming offers?
If yous had gaming offers active on your account as of March 16, 2020 nosotros have extended those offers to exist agile until December 15, 2021.
What is happening to my Status Points?
Your status card at re-opening on Jan. 31st will keep to exist the same until Sept. 30. It volition not exist lowered.
What if I earn Condition Points that authorize me for a higher carte du jour type before April 1, 2022?
You can still movement up into a new card level when you earn additional status points and that card type will be extended after April 1, 2022.
Will my Condition Points exist reset later on Apr ane, 2022?
Yes, Status Points will be reset to nil on April 1, 2022, only you will stay within your same card type.
What are the qualifying carte du jour periods for Momentum?
Qualifying periods are April one – September 30 and October one – March 31.
What do I qualify for with my card level?
To view your benefits, click here: Momentum | Fallsview Casino Resort
What is happening with hotel offers?
As a Momentum Fellow member, booking a hotel room has never been easier! With our new booking organization, you tin check to run across what rooms you authorize for at your convenience. Hotel offers volition no longer be loaded into your account, only instead, check the My Momentum booking system to come across if y'all qualify for complimentary of discounted hotel rooms. Log in to your My Momentum account.
Not a Momentum fellow member, yous tin can book hotel rooms online.
What is happening with entertainment offers?
As we reintroduce Entertainment, please check your My Momentum account online for updates on bachelor offers.
What is happening with dining offers?
Comps volition non exist bachelor for the restaurants at this time.
When can I get my loyalty gift offer?
At this fourth dimension the pots and pans loyalty gift is on hold. We volition update eligible patrons as presently every bit we can with further information.
What Promotions volition be offered?
For the nigh recent updates on promotions, view our Promotions page.
How do I go your emails?
If you have not yet signed upward for email communication, or have changed your email address please visit the Momentum Desk-bound.
What is available for slots?
Fallsview Casino offers more 3,500 slot machines for you to bask. We have recently added an boosted 365 slot machines in the newly expanded gaming floor space, where information technology was once the 365 Club and retail space. Machines are sanitized regularly and wipes are also readily available for you to wipe downward your machine.
What is available for Table Games?
Limited table games are available at Fallsview Casino. Limited Blackjack, Baccarat and Single Zero Roulette are offered in the Salon Privé. On the main gaming floor, limited tabular array games are available for Roulette, Spanish 21, Casino War, Blackjack, Blackjack Switch, Mississippi Stud Poker, Three Card Poker, Ultimate Texas Poker, Mini Baccarat and Face Pai Gow Poker. Please annotation offerings are discipline to change.
Casino Niagara's Poker Room offers 18 tables and will open April 1 Noon to 4:00 am daily.
Additional, but still express tabular array games and game types will exist available as we gradually re-open.
Niagara Casinos does offer Dynasty electronic games that allow you to play your favourite tabular array games with the ease of a slot machine. Dynasty combines a live table games dealer with personal electronic betting terminals for an heady gaming feature. Dynasty games are available to play Blackjack, Baccarat, Roulette and Sic Bo at both Fallsview and Casino Niagara.
What is available for dining?
- Our new restaurant hours are:
- The Falls Cafeteria (served in the Chiliad cafe): 8am - 10pm, 7 days a week.
- Noodle Bar: 12pm - 2am daily
- Sushi Bar: 5pm - 12am daily
- Ponte Vecchio: 5pm to 10pm daily
- 21 Club: Thursday - Dominicus from 5pm to 10pm
- Splash Bar: Friday & Saturday from 6pm to 2am, and Lord's day, February 20th from 6pm to 2am.
R5 and Golden Lotus are temporarily airtight.
Limited restaurants in the Galleria volition be open up and are required to follow the property safety measures that we have established and those required by the Province of Ontario. Delight visit our Restaurants list for all the Galleria restaurants that are open and their hours. The nutrient court seating area will be available daily until 11pm. Delight note that eating place hours may change without discover.
Will food and Potable be available on the gaming floor?
Yes, food and drink is available on the gaming floor.
The Infinity Bar volition exist open up daily for beverage service on the gaming floor with alcohol service from 9am - 2am.
Splash Bar will exist open Fridays and Saturdays 6pm - 2am
What safety precautions are taking place in dining areas?
Disinfection of all high touch services are our top priority in our dining outlets. Dining tables, bar tops, stools and chairs are disinfected after each use. Condiments will be served in single use containers and menus volition be single use or digital.
Is the Buffet Open?
Our buffets volition remain closed until information technology is safety to re-open.
Is there an Ignite and above express dining line?
Yep, there is an limited line available for Ignite and above cardholders.
Is the VIP Lounge open up?
The VIP Lounge (formerly the Platinum Lounge) will exist airtight during our initial re-opening stages.
Are in that location Galleria dining options open?
Yes, some dining amenities in the Galleria are open. Please check with the individual establishment for hours, and health and safety precautions.
Can I become takeout?
Takeout is available from select Galleria Dining civilities. Click here for updated hours : Dining | Fallsview Casino Resort
What prophylactic precautions are taking place at the hotel?
For daily cleaning of rooms, guests will be required to leave the rooms. Rooms will be vacuumed daily, wet wiping with disinfectant will be completed and each room will be fully cleaned after each guest employ. All hard surfaces in the room and bathroom volition be disinfected including:
Hotel information will be available on our Television receiver system and all reusable collateral has been removed from hotel rooms.
Is the Spa, Pool and Fitness Centre open?
Our Fitness Centre and Puddle will be open at 12pm. All guests using the pool must be 12 years of age or older unless accompanied by a parent or his agent who is not less than 16 years of historic period. Guests are required to obtain a cardinal for daily usage. At this time the Spa volition remain closed.
Can I order room service?
Yes, room service volition exist available from 7am to 11pm daily.
What precautions are in identify in the Galleria?
The Galleria has been transformed and there is now more room in our shopping streetscape for you to pick upward your favourite items. Not all stores and services may be open up and shop hours may change without notice. Please visit the Galleria page for store details.
What entrances are open?
Guests are able to enter through all exterior entrances.
Practice I have to wear a mask?
Masks are required as per the Niagara Region Bylaw in all indoor spaces by all visitors over the age of five.
Can patrons sit and consume in the Galleria dining expanse?
Yes, seating is available in the galleria dining area. The food court seating expanse will exist available daily until 11pm.
What is happening with Entertainment?
Please keep to visit our website and specific artist pages for updates on performances and ticket information.
All previously announced shows will proceed every bit scheduled. Purchased tickets for these performances volition be honoured, comp ticket holders should log into their My Momentum account online or call 1-877-376-9722 and speak to one of our call heart assembly who will be able to aid with ticket information and availability.
I have tickets to a cancelled evidence, what now??
For purchased tickets, please visit your original betoken of purchase for a full refund. Comp tickets booked prior to closure are void and volition not be valid for these shows, all the same Momentum members can view eligible ticket offers on their My Momentum account online. In addition to newly announced performances, all re-scheduled shows can be found at www.fallsviewcasinoresort.com.
I take tickets to a rescheduled prove, what should I know?
For purchased tickets, please visit your original point of purchase for a full refund. Comp tickets booked prior to closure are void and will not be valid for these shows, nevertheless Momentum members can view eligible ticket offers on their My Momentum account online. In addition to newly announced performances, all re-scheduled shows can be establish at www.fallsviewcasinoresort.com.
When is the new Entertainment Centre opening?
An opening date has not been confirmed. Delight visit our website for updates.
Will there be live music at Fallsview Casino or Casino Niagara on weekends?
No, at this fourth dimension there will be no alive music available.
What COVID-xix restrictions will I need to adhere to for entry into a Fallsview Casino Resort Entertainment venue?
The post-obit safety measures are in place in accordance with Ontario Public Health mandates:
- Equally of March 1, 2022 proof of being fully vaccinated against COVID-19 will no longer exist required to enter the casino floor, indoor dining establishments and live entertainment venues.
- All audience members and associates will be required to wear a mask that fully covers the nose, rima oris and chin at all times.
- We ask all our guests to do social distancing while picking up tickets, entering, and exiting the theatre.
- Nosotros strongly encourage contactless entry by choosing mobile tickets for your method of delivery. Mobile tickets can exist presented on a digital device or accessed through the Ticketmaster app
- Nosotros inquire that you use the sanitizer provided at entry. Sanitizer tin can as well be found at designated points throughout the property.
- The Theatre antechamber and washrooms are attainable. Bars and concessions remain closed until further notice.
- Enhanced cleaning measures have been put into place before, during and later each operation. Mutual contact surfaces and washrooms are regularly sanitized by our team.
- Moving forward, all purchased tickets for Fallsview Casino'due south venues will be delivered digitally and will exist scanned from fans' mobile device at the venue to maintain a contactless experience.
- Patrons are asked to exit any backpacks or large numberless at domicile. Only minor purses will be permitted into the Venue.
Have more questions?
Delight email usa using the form on the Contact The states page
Source: https://fallsviewcasinoresort.com/updates.html
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